Customer Support
Find resources to get support and share feedback with the Ferguson team, no matter where you are.
Ferguson Enterprises strives to put you, our customer, above all else. Our goal is to consistently provide you with world-class customer support, and we aim to go above and beyond to help you at every level.
Customer support resources
As a company, we want to ensure that every experience you have with us exceeds your expectations. Use the resources below to find what you need and share your feedback with us so we can do our best job in serving you.
Contact us
We love to hear from our customers. Talk to us about your Ferguson questions or comments.
Find a location
You can rely on your local Ferguson Counter to meet the individual needs of your trade.
Support in Spanish
Access pro services and industry solutions with our team of Spanish-speaking associates.
National Sales Center
Discover a dedicated team of specialists to expertly support your needs.
National Accounts Program
Regional and national companies can centralize account management across multiple states.
Ferguson mobile app
Expand your toolkit and get what you need to get the job done right with the right products.
Returns and cancellations
Find out about returns and cancellations in case you need to modify or refund your order.
Warranty information
Understand warranty details for plumbing, HVAC, MRO and waterworks products.
Website information
Read FAQs and easily find useful information with our online tools and features.
Website accessibility
Learn about our commitment to make the Ferguson website an equal experience for everyone.
Privacy and security
Learn how ferguson.com collects, uses and protects your personal information.
Terms of sale
Understand the ferguson.com terms of sale.
Terms of site use
Understand the ferguson.com terms of site use.
Tutorials
Learn site features and functionality with informational, step-by-step tutorials and videos.
Social media
Connect with Ferguson on any device through our range of social media channels.
Credit Card Fee information
Understand credit card fee details for plumbing, HVAC, MRO and waterworks products.