How to Use the Ferguson App

The navigation on the Ferguson app is slightly different than on ferguson.com.

The Ferguson app navigation menu is located on the upper left of the screen.

The current account is located at the top of the menu selections and indicates the current account on your Job Board to view availability and pricing. The Job Board features may vary depending on your account settings, but could include:

• Selected Account

• Selected Job

• Selected Contract

• Selected Store

Click on the account name to access the Job Board and change your selected account or store.

Under My Ferguson on the app’s home screen there are several navigation arrows to take you to app features including:

• Products

• Order History

• Quotes

• My Lists

• Messages

• Locations

Along the bottom of the home screen there are navigation buttons to take you directly to:

• Home – Click “Home” from anywhere on the app to return to the My Ferguson home screen.

• Products – Click “Products” to reveal featured search categories to conduct your search.

• Scanner – Click “Scanner” to use the app’s scanner feature and scan product barcodes to create a list of products.

The Ferguson app includes several of the same great features you see on ferguson.com, as well as a scanning function that allows you to scan and reorder products from your truck or warehouse for easy inventory replenishment. With the app, you can check local stock levels of products instantly and quickly place reorders so you can buy online and pick up in store with Pro Pick-Up. Under My Ferguson on the home screen you will find app features including:

• Click on “Products” under My Ferguson to view products within featured search categories and conduct your product search.

• Click a category to view products within the selected category. You can then change the quantity, color/finish (if available) and add the product to your Cart or My Lists.

• You can also enter specific products in the Search bar.

• Click on “Order History” under My Ferguson to check online and offline order status, review purchase history and reorder with ease.

• Search for orders placed within a certain period of time using the drop-down filter at the top. You can select orders placed within the last 30 days, last 90 days or last 12 months.

• Click a specific order number to view order details.

• Click on “Quotes” under My Ferguson to quickly view and manage quotes on all main and job accounts.

• You can easily flip quotes into orders at your convenience.

• Click the drop-down arrow below Quotes to view quote status and select between All, Pending, Ready to Order or My Quotes.

Click on “My Lists” under My Ferguson to create customized favorites lists to quickly reorder products you buy most often. Click an individual list to view its details.

You can also manage lists with the following:

• Create new list

• Create New Folder

• Group lists

• Share lists to other users in your organization (if applicable)

• Add lists to your cart

• Edit and delete lists and group lists

• Click on “Messages” under My Ferguson to view messages for updates on orders, quote status, job account access, shared My Lists and other activity.

• There are two sections: Unread and All Read.

• You can read new messages, mark messages as read and view old messages.

• Click on “Locations” under My Ferguson to quickly find the nearest Ferguson location.

• The first time you click Locations, a pop-up window will appear asking if you “Allow Ferguson to access this device’s location?”

• Click “Allow” to allow the app to access your location. Click “Deny” if you do not want to use the app to access your location.

• Click “Use My Current Location” to find the Ferguson location nearest you.

• You can also enter a zip code or city and state, then set the distance and select the location type (Plumbing, HVAC, Waterworks, etc.) and hit “Search” to find a Ferguson location near you.

The app’s scanner feature allows you to scan product barcodes and easily add them to the cart to replenish your inventory with ease. Scan product SKUs from your truck, warehouse bins, or custom catalog. View product information (image, name, description, etc.) instantly. You can add products to your cart for easy checkout or create a list of products.

Please note that the Ferguson app will need to access the phone’s camera in order to utilize the scanner functionality. Go to your phone settings to turn on camera access for the Ferguson app.

The scanner allows you to:

• Scan product and add them directly to your cart

• Manually add codes

• Create and save a scanned list when there is no internet access

• Email a scanned list in .csv format

• Scan in low-light areas with the flashlight toggle

If you experience low-light conditions, you can click the flashlight icon in the lower left of the scanner window. This will turn on your phone’s flashlight and make it easier for the scanner to read the barcode.

• If the product cannot be scanned, you can manually add it by clicking on the plus button in the lower right of the scanner window.

• Enter the barcode number and click “Submit.”

• To cancel the addition of the product barcode and close the pop-up window, click the “X” or the “Cancel” button.

• Use the plus and minus buttons next to the quantity number to increase or decrease the product quantity.

• View the product availability under each item on your list.

• Click “Clear All” on the top right to remove all the products from your list.

• Click “Remove Item” to remove a specific product from your list.