Customer Support

How to Use My Lists

Learn how to use My Lists to create lists, orders, and quotes, to create barcode labels and scan books for replenishment

My Lists Overview

My Lists is a tool that helps you organize your most purchased products to save you time. Use My Lists to create orders and quotes with a few clicks instead of individually searching for the products you purchase regularly.

My Lists saves you time and streamlines your ordering process. You can create lists, share lists between associates at Ferguson or within your organization, or use the Bought Often list that is automatically updated for you monthly.

Locating My Lists

There are two ways to access My Lists: from your account dropdown and on the Dashboard.

Account Dropdown

Click on Account in the upper right of ferguson.com and a dropdown menu will appear. Select My Lists to be taken to your My Lists page.

Dashboard

You can also access My Lists from the left-hand navigation on your Dashboard.

My Lists Page

From the My Lists screen you will see all your lists. Depending on your account settings, these could include:

  • My Favorites – Save up to 100 products in your Favorites list. This list will be empty if you are a new user.

  • Shared With Me – Lists that other users within your organization have shared with you, if applicable.

  • Bought Often List – A list of your company’s 50 most frequently purchased products that automatically populates monthly. The Bought Often List includes products purchased both online and offline. Products can be copied to other My Lists, added to the cart and shared, but cannot be deleted.

  • Lists – You can create up to 100 lists with up to 500 products in each list.

  • Folders with Lists – Lists of products that you have organized and grouped together in folders.

My List Tour

Click Take the Tour to learn how My Lists helps you save, organize and find your favorite products.

Create New List

  • You can create up to 100 lists, not including lists that have been shared with you by other users, if applicable. There are several ways to create a new list.

  • From the My Lists page, click Create New List.

  • A pop-up window will appear where you can fill in the List Name and click Save.

  • The list will then be displayed on your My Lists page.

Create New Folder

You can create a new folder to separate lists into different groups. Click Create New Folder to add a folder to your lists with a name you choose. The new folder can then hold other product lists.

Share Lists

You can share lists with other users in your organization. Ferguson associates can also share lists with anyone who has a ferguson.com account. Shared lists can only be edited by the original creator of the list. If you create a list and share it with another user, they will automatically see any updates you make to the list as the original creator. Once a list is shared with you, you can copy the products to your lists where you can edit them. The shared list can also be added to the shopping cart.

  • Click Share from the My Lists page.

  • A pop-up window will appear for you to select the list you wish to share. Check the list(s) you wish to share and click Continue. You may also click Select all lists to share all your lists.

Once you click Continue, a pop-up window will appear with the names of the other users within your organization. Check the box next to the name or names of users you want to share the lists with. Then click Share.

  • A notification will be sent to the Message Center of the user(s) who you shared the lists with.

You can un-share a list by following these same steps, but instead you uncheck the name of the user(s) with whom you no longer wish to share the list.

  • The users will no longer see this list in their Shared Lists the next time they log in.

Please note that you can share one of your lists with an associate within your company. The list can then be added to the associate’s cart. Any updates made to the shared list by the associate who originally shared it will be seen by the receiver unless the receiver has copied the list into another list and made it their personal list.

Opening a List/Folder

  • Click on the list name to open the list and see the products within the list.

  • Click on the change arrow to open a folder and see the lists in the folder.

Moving a List/Folder

  • To move a list, simply drag and drop lists into their desired position before or after other lists in the My Lists column, or drag and drop lists in or out of open folders.

  • You can also use the three dots in a line to the right of the list to open the Move option.

  • Click on Move to move the list to a folder or back to your main list.

  • A pop-up window will allow you to select a folder as the destination for your list.

  • Click the change arrow to open the folders destination.

  • Select the destination for your list to move and click Move Here.

Renaming a List/Folder

  • Use the three dots in a line to the right of the list to open the Rename option.

  • Click Rename to change the name of your list or folder.

  • Type your new list name in the box and click Save.

Deleting a List/Folder

  • Use the three dots in a line to the right of the list to open the Delete option.

  • Click Delete and a pop-up window will appear to confirm your choice. Click Yes, Delete to delete the list. Please note this action cannot be undone once the list is deleted.

Create a New List

  • You can create up to 100 lists not including lists that have been shared with you by other users, if applicable. There are several ways to create a new list.

  • From the My Lists page, click Create New List.

  • A pop-up window will appear where you can fill in the list name and click Save.

  • The list will then be displayed on your My Lists page.

Create List from Product Detail Page

  • You can also create a new list from the product detail page.

  • After searching for a product, click on the selected product from your search results and go to the product detail page.

Click “Add to My Lists” from the product detail page.

  • A new window appears and you can choose to “Select from Existing” to add the product to an existing list from the drop down of list choices or “Create a New List.”
  • Once you have made your selection, click “Add to My Lists” and you will see a message pop up that indicates your product has been successfully added to the list you selected.

Create List from Product Quick View

  • When the new window appears, you can Select from Existing to add the product to an existing list from the drop down of list choices or Create a New List.
  • Once you have made your selection, click Add to My Lists and you will see a message pop up that indicates your product has been successfully added to the list you selected.

Create List from Shopping Cart

  • You can create a new list from your shopping cart.

  • Check the box next to the product(s) you want to copy to My Lists and either add the products to an existing list or create a new list.

  • Click Copy to My Lists and a pop-up window will appear.

  • Choose a list to copy the item to by clicking the change arrow to reveal the drop-down menu of lists or Create a New List.

  • Click Copy and your item(s) will be copied to the selected list.

List Overview

Edit Name/Description

  • You can edit the list name and description of your list by clicking on Edit under each. A pop-up window will appear, and you can rename the list or provide a new description by typing the new list name or description in the respective box.

  • Click Save to save your new list name or description.

List Name

Description

List Summary

  • List Size – Indicates how many items are in your list.

Price

A price subtotal for all items in the list.

  • You can change the account associated with the list to see the pricing for a specific account.

  • Click the change arrow to toggle between Pro Pricing (regular price), List Pricing (list price, which you may share with your customers), and No Pricing (hides all prices).

Job Account

The job account that the product price is based on in your list.

  • Click the location and the Job Board will appear in a pop-up window so you can modify the selected account and selected store.

  • Click Apply to apply the account changes to your list.

Print List

  • Click on a list from your My Lists main page to view the list details including products on the list.

  • Click the Print icon on the top right of the list to print either an itemized list, labels or a scan book.

  • Select “Itemized List” and click “Print Page” to generate a printer-friendly page to preview and print according to your printer’s manufacturer settings.

  • Select “Labels” and click “Continue to Settings” to format and download your labels for printing.

  • Select “Scan Book” and click “Continue to Settings” to format and download a scan book of your products for printing.

  • Additional details on Print options for your products are located on the “Print Features” tab.

More Actions

Click More Actions to open additional list actions.

Paste Products*

  • You can add up to 500 unique products from a spreadsheet or type them into the box.

  • Click + Paste Products and a pop-up window will appear that will allow you to enter the products you wish to add to a list in the open field.

  • The products must be entered in one of two formats: quantity and model number separated by a space; quantity and model number separated by a comma.

  • While either format can be used, the same format must be used consistently within the same session.

  • Click Add to add the products you paste in the box to your list.

*Not available for Bought Often list

Duplicate List

  • The Duplicate List feature creates a new list from an existing list with all the same products and quantities.
  • Click Duplicate List.

  • Provide the list name in the box and click Duplicate.

Move List*

  • Moves the list to a folder in My Lists by clicking on Move List.

  • Click the change arrow to open the drop down and select the folder.

  • Click Move Here to move your list to the folder selected.

*Not available for Bought Often list

Delete*

  • Delete your list and remove it from My Lists by clicking Delete List.

  • A pop-up window will appear to confirm your choice. Click Yes, Delete to delete the list.

  • Please note this action cannot be undone once the list is deleted.

*Not available for Bought Often list

List Sharing

Click List Sharing to share your list with other users in your organization. See Tab 3 – My List page for additional details on sharing lists.

Add List to Cart

  • Click Add List to Cart to add an entire list of products to your shopping cart.

  • A pop-up window will appear to let you know the items have been successfully added to your cart.

  • When you exit the window by clicking on the X in the upper right corner of the window, you will then be in your shopping cart. From there you can view pricing, adjust order quantities and remove products from your cart if necessary prior to continuing the checkout process.

Summary Bottom

At the bottom of the list you will see a summary including:

  • List Size

  • Price

  • Job Account

  • Add to Cart button

Print Features

  • Click on a list from your My Lists main page to view the list details including products on the list.
  • Click the Print icon on the top right of the list to choose your printing format. You can choose to print an itemized list, labels or a scan book.

Itemized List

  • Select “Itemized List” and click “Print Page” to generate a printer-friendly page to preview and print according to your printer’s manufacturer settings.
  • Click “Print” to print the Itemized List.

Barcode Labels

  • Select “Labels” and click “Continue to Settings” to format and download your labels for printing.

In Print Settings, you can choose the format for your labels.

  • Choose Code Type – Select “Part #” to list the Ferguson product number or select “Item #” to select the MPID number to display on your labels.

  • Fast Codes – If your company has their own product codes cross-referenced with Ferguson codes for any products on the list, then a check box will appear for “Display fastcodes when available” and you can choose to display these codes on your labels.

  • Items per page – You can choose from two barcode label print sizes: 20 per page (1” x 4” labels) compatible with Avery Labels 5161 and 5916, or the larger 10 per page (2” x 4” labels) compatible with Avery Labels 5523, 8253 and 8163.

Click “Download Labels as PDF” to download a PDF document of your labels to preview and print. Click “Cancel” to cancel print options or click “Back” to go back to the previous print selections.

20 Labels per Page

10 Labels per Page

Open the PDF document that downloaded on your computer and preview your labels before printing.

Carefully load your label paper in the printer to ensure that the label paper feeds properly for alignment with the labels. Please be sure to use the following printer settings:

  • Destination: Select the printer you will be printing from.

  • Pages: Select “All”

  • Copies: Select the number of copies you would like to print

  • Color: It is recommended to use the “Color” option

  • Paper Size: Select “Letter”

  • Pages per Sheet: Select “1”

  • Quality: Select “600 dpi”

  • Scale: Select “Default”

  • Two-Sided: Do not select.

Click “Print” to print the label sheet(s). Click “Cancel” if you do not wish to print your labels at this time.

Troubleshooting Tips:

  • Make sure you have labels that match the label format you chose: either 1” x 4” size compatible with Avery labels 5161 and 5916, or 2” x 4” size compatible with Avery labels 5523, 8253 and 8163. Then, load the labels in your printer before printing.

  • Be sure to load the label sheets correctly into the printer, noting which side of the sheet the printer will print onto. If unsure, load/feed a regular piece of paper into the printer to verify which side is printed on.

  • It is also important to carefully align the label sheets in a neat stack in the printer’s feeder tray, ensuring all edges are aligned and the feeding edge is completely parallel to the tray feed.

Scan Book

  • Select “Scan Book” and click “Continue to Settings” to format and download your scan book for printing.

In Print Settings, you can choose the format for your scan book.

  • Title – The title of your scan book automatically defaults to the list name. You can type in a new name for the scan book if you choose. The title appears on the scan book cover and on the top left of each page within the book.

  • Description – You may choose to write a description for your scan book.

  • Code Type – Select “Part #” to list the Ferguson product number or select “Item #” to select the MPID number to display on your labels.

  • Fast Codes – If your company has their own product codes cross-referenced with Ferguson codes for any products on the list, then a check box will appear for “Display fastcodes when available” and you can choose to display these codes on your scan book.

  • Items Per Page – Your scan book can be printed with either 6 or 12 items per page.

Click “Download Scan Book as PDF” to download a PDF document of your scan book to preview and print. Click “Cancel” to cancel print options or click “Back” to go back to the previous print selections.

  • Open the PDF document that downloaded on your computer and preview your scan book before printing.
  • Click “Print” to print the scan book. Click “Cancel” if you do not wish to print your scan book at this time.

Item Editing

Click on an individual list from the My Lists page to view its full details. From there, you will be able to edit your list.

Select/Select All

  • The check box to the left of each product on the list allows you to select a product so it can be duplicated, moved or removed from your list.

  • The check box also allows you to select the item and add the items to your cart.

  • Place a check mark in the box next to each item you select.

  • If you wish to select all, check the Select All box.

Move Item in List

You can rearrange the order of the item in your list by clicking the up/down arrow on the top and bottom of the product selection box to move your item up and down within your list.

Duplicate Items*

  • The Duplicate Items feature adds a copy of all selected items to a selected list to essentially copy and paste the items to the desired list.

  • Check the box next to the product(s) you want to duplicate from your list.

  • Click Duplicate Items from the More Actions menu at the top of the list.

  • A pop-up window will appear allowing you to select the destination list on which your product will be duplicated.

  • Click Duplicate Here after you select the destination and your item(s) will then appear on the selected list.

*This feature is not available on the Bought Often List.

Move Items*

  • The Move Items feature moves selected items to a selected list allowing you to essentially cut and paste items from one list to another
  • Check the box next to the product(s) you want to move on your list.

  • Click Move Items from the More Actions menu at the top of the list.

  • A pop-up window will appear allowing you to select the destination list where your product will be moved.

  • Click Move Here after you select the destination and your item(s) will then appear on the selected list.

*This feature is not available on the Bought Often List.

Remove Items*

  • The Remove Items feature removes selected items from the list.

  • Check the box next to the product(s) you want to remove from your list.

  • Click Remove Items from the More Actions menu at the top of the list.

  • A pop-up window will appear to confirm the deletion.

*This feature is not available on the Bought Often List.