Oil and Gas Equipment Manufacturer Supply Integration
Customer Case Study: Automated Supply Program to Control MRO Indirect SpendProject overview
Customer:
A global corporation, manufacturing equipment and components used in oil and gas drilling and production operations, oilfield services and supply chain integration to the upstream oil and gas industry
Challenge:
The customer sought ways to manage their MRO indirect spend so they could get better control of their procurement processes and inventory, clean up their data, and have visibility and control of their indirect spend budget.
Solution:
Our team implemented our Automated Supply Program (ASP)—advanced software for indirect material supply chains—and our proven processes to control their MRO indirect spend.
Key result:
The customer reduced total cost of ownership by 24.2% in the first year post-integration.
Ferguson advantages:
- Robust product database creation
- Reliable, strategic procurement automation
- Optimized supply chain for continuity of service
- Experienced, creative sourcing by professionally certified buyers
Background
The customer was challenged with finding a way to manage their MRO indirect spend so they could get better control of their procurement processes, better manage their inventory and clean up their data, as well as have visibility and control of their indirect spend budget.
After conducting an extensive search, they approached us to help create savings and efficiencies. Before our involvement, the customer had no integrated supplier presence. We implemented our ASP and our proven processes to solve the various challenges the customer faced in requisitions, invoices, dispensing machines, and buying and sourcing.
Requisitions
Challenge:
All tooling requisitions were filtered through the customer’s buyers using paper forms and entered into the enterprise resource planning (ERP) system by hand. The buyer would have to route the forms physically to different managers for approval before placing the order.
The process of obtaining approvals led to extended cycle times, sometimes taking several business days from form generation to order placement.
Solution:
We introduced our ASP system to automate requisition entry and obtain manager approvals electronically. ASP allows the requestor, the buyer and all approvers to see the flow of the order in real time. Managers can now approve or reject orders from their phone or computer. ASP also saves and organizes past requisitions in a searchable database for greater transparency.
By eliminating paper requisitions, we significantly improved cycle times and visibility of spend. ASP also reduced inventory by eliminating the float required in the procurement-to-payment process.
Invoices
Challenge:
With no integrated supplier, the accounting department had to manually reconcile hundreds of different supplier invoices each month.
Solution:
ASP now sends their accounting department a weekly consolidated product invoice for all production and capital expenditures. We customized the system’s tracking fields to match their system fields back to the manufacturing production cell, cost center and job, significantly reducing invoice reconciliation times.
Example:
Pre-integration cost was $31,500 per month: 900 invoices/month at $35 per invoice.
Post-integration cost was $400 per month: 4 invoices/month at $100 per invoice.
Dispensing machines
Challenge:
The customer had dispensing machines from two different suppliers. Each one used a different software system and had no customer interface for tracking and reporting daily expenses. The data transfer incompatibility and lack of reporting prevented the customer from gaining insight into the machines’ usage and implementing procedures to support usage rates.
Solution:
We installed our dispensing machines, all feeding into our ASP software. We set up automated daily transaction reports for production managers to see daily spend details for individual production work cells. The daily usage reports and open order reports are sent automatically to the customer’s accounting team to help manage current budget states and make informed decisions for spending forecasts.
ASP also sends reports to Ferguson Industrial for review—enabling our associates to make recommendations for usage control that will improve the customer’s spend.
Buying and sourcing
Challenge:
Multiple buyers were involved in sourcing cell production purchases and spot-buying spare parts for maintenance.
Solution:
Our new systems and processes consolidated procurement into a process easily managed by one buyer. This provides more efficiency, reduces cycle time and improves inventory management, all of which contribute to a lower total cost of ownership.
Additional results
- Total cost of ownership savings of more than 24.2%
- Total cost savings of 12.6% with a 6.1% product benchmark savings for the first year
- 100% visibility of all maintenance inventory in ASP
- Addition of 10 dispensing machines for a total of 22, all fully utilized with product required at the cell, reducing storeroom traffic and increasing storage efficiency
- Inventory cleansed, cataloged and cycle-counted to comply with generally accepted accounting principles (GAAP)
- Warranty management program managed and supported by Ferguson
- Elimination of p-cards
- Items added to ASP with full visibility of product detail, identification of repetitive spend items and reduction of multiple item codes for the same material within the system
- Implementation of budget controls to restrict usage and quantity, which were applied to user profiles for select items within the dispensing machines and storeroom
- Robust ASP reporting and KPI program with standard customer dashboards and access to multiple reports for spend, budget controls by cell, inventory visibility, etc.
- Improved inventory by consolidating redundant part numbers (including redundant part numbers by multiple manufacturers), eliminating multiple manufacturers that had not been formally approved for the manufacturing process and improving visibility of available product to customer personnel
- Improved reliability and control of the supply chain, the right approved product and the right amount of on-hand inventory
The solution: Ferguson Industrial
Through our proven processes and advanced software for the indirect material supply chain, the oil and gas equipment manufacturer realized more than 24% savings in total cost ownership in the first year after integration. They now have better control and visibility into their procurement processes, inventory, data and indirect spend budget.
To explore how our expertise can create savings and efficiencies for your company, visit ferguson.com/industrial.